Proof
/ Business ServicesData Strategy & AI Identification for a $400M Business Process Outsourcing Firm
QR/OS™ Layers
QR/OS™ Blocks
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→ Capability pageBusiness situation
A $400 million BPO firm facing stalled organic growth, 100+ SQL servers, multiple ERPs, and inconsistent data definitions undermining C-suite decision-making.
The challenge
No unified data strategy, fragmented systems, and low AI maturity were preventing the firm from executing its 3-year growth strategy and remaining competitive against AI-native alternatives.
Why it matters
Quantum Rise developed an enterprise-wide AI & Data Strategy through 35 stakeholder interviews, 30 surveys, and ~500 artefact assessments, delivering a seven-point recommendation to reach a higher AI and data maturity level within 18 months.
What Quantum Rise delivered
The QR/OS™ approach in practice
- • AI maturity benchmark across data, technology, people, and process dimensions • Seven-point strategic recommendation • Unified AI & Data vision with C-suite alignment • Priority initiatives: Digital & AI Transformation Office, Microsoft Fabric migration, data governance, process automation pilots • Conversational Intelligence identified as highest-value AI use case
Measurable outcome
$10+ million business value identified. 21 unique recommendations provided.
Unified AI & Data vision with C-suite alignment and an actionable roadmap to higher maturity within 18 months.
What became repeatable
An enterprise AI & Data Strategy methodology: stakeholder assessment + maturity benchmarking + seven-point recommendation framework.